Charter Communications Contributes to Hurricane Florence Relief Efforts

As the cable TV and high-speed internet company serving 2.9 million customers in North Carolina and South Carolina, Charter Communications has a stake in the area. The company is doing the right thing and contributing heavily to relief efforts following the damaging Hurricane Florence. In addition to providing cable TV service, Charter operates a number of call centers and operations centers in the Carolinas, including in Asheville, Greenville, Greensboro, and West Columbia.

The company is contributing $350,000 to the Rebuilding Together nonprofit as well as $1 million in public service announcements to air at no cost.

More from the Associated Press:

“Charter is committed to supporting the communities where our customers and employees live and work, particularly in times of need,” said Tom Rutledge, Chairman and CEO of Charter Communications. “We are confident that our partnership with Rebuilding Together will help kickstart the recovery process and ensure that the resilient communities impacted by this storm get back on their feet.”

“The long-term recovery phase of the damage to communities caused by Hurricane Florence can be overwhelming for our neighbors in need, ” said Caroline Blakely, President and CEO of Rebuilding Together. “With the support of our partner, Charter Communications, Rebuilding Together will be able to help homeowners repair their communities and return to safe and healthy homes.”

Charter has opened 5,100 Spectrum WiFi hotspots across North and South Carolina to support the preparation and recovery efforts and will keep them open to all users until further notice. Additionally, Charter will work to provide WiFi access to a number of shelters in impacted areas within its service area.

Check back often at the TV, Internet, and Phone Blog for more on this story as it develops, along with other information on TV listings and more.

Charter Provides Spectrum Assist Internet for Low-Income Seniors

In Cullman County, Alabama and elsewhere in the state, Charter Communications is providing assistance for seniors in a number of ways. First, the company has donated $3,000 to the Cullman County Commission on Aging. Second, the company is now providing low-cost high-speed internet in Cullman and throughout the state, helping to combat the access problem some areas of the country are experiencing when it comes to high-speed internet.

More from the Cullman Tribune:

Charter’s Director, Government Affairs, Taylor Vice, spoke at the event and highlighted the company’s Spectrum Internet Assist (SIA) program. The program provides low-cost, high-speed broadband internet service to seniors who are 65 and older and receive Supplemental Security Income program benefits, as well as families with students who participate in the National School Lunch Program.

Rep. Randall Shedd, R-Fairview thanked Charter for its support.

“I want to say just a special thanks to Charter Communications Spectrum for the good program that you’ve started,” said Shedd. “Seniors and disabled may not know about some of the advantages that you can have with broadband and high-speed internet, so we are glad to get this message out. We passed legislation this past year, this past session to try to expand high-speed internet across all of our state, especially rural Alabama. So it’s good to see them offering programs for our low-income and our seniors and disabled.”

Spectrum Internet Assist costs only $14.99 per month and is available to seniors older than 65 who receive Supplemental Security Income program benefits, as well as families with students who participate in the school lunch program. It provides 30 Mbps download speeds and 4 Mbps upload speeds.

Charter Expands Spectrum Service in Upstate New York

In late July, Charter completed a $15 million project to upgrade Spectrum high-speed internet in several areas in Upstate New York, including Columbia County. This upgrade was required as part of Charter’s purchase of Time-Warner as the company continues to grow.

Spectrum now offers its broadband internet service from Syracuse to Albany and beyond. Spectrum high-speed internet offers high-speed downloads of up to 100 Mbps in all areas, with some areas featuring 200 Mbps and 400 Mbps ultra-fast download capabilities. Internet packages are available on their own or as part of bundles with cable TV and/or landline phone services.

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“We are working hard to bring the best TV, internet and voice services possible to consumers,” Spectrum Area Vice President Mark Leibowitz said. “We’re proud of the great value these new Spectrum services provide and to be bringing them to residents and businesses in these areas.”

Ghent Town Supervisor Michael Benvenuto hooked up his new service at his home on Route 66 and said he has a few issues, but will see how the company responds before making a judgment about the new launch. His home and others on the town’s main strip did not see upgrades when the company attempted to launch in June, Benvenuto said.

“This is their second launch attempt,” Benvenuto said. “I haven’t received any complaints yet, but it is only the first day. We’ll have to see how that goes.”

Benvenuto will also be watching out for internet speed improvements, saying some local customers continue to get 40Mbps.

“I know someone from the first launch who got Spectrum and Spectrum in their advertising state speeds starting at 100Mbps, however, this one individual still is only getting a speed of 40Mbps, so we will have to monitor the speeds that customers are actually getting,” Benvenuto said.

The acquisition of Time-Warner made Spectrum the second-largest cable TV provider in the nation behind Comcast. There have been some issues, particularly in New York, with the company updating its services but the recent upgrades should put the company back in line for the required improvements.

Check back often at the TV, Internet, and Phone Blog for the latest news on the cable TV industry, high-speed internet in the United States, and more, along with regional sports listings, TV sports schedules, and new programs and channels hitting the airwaves.

Virginia Lagging Behind on Rural Internet

Much as electricity before, and phone lines after that, infrastructure in the United States lags behind in rural areas when it comes to high-speed internet. In rural Virginia, for example, more than 20,000 people lack access to broadband internet. While providers like Charter Spectrum offer service to cities like Suffolk, Battery Park, Bristol, and Smithfield, rural areas like Caroline County lag behind.

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Earlier this year, the General Assembly raised the amount of money committed to improving rural broadband from $2 million to $8 million. We applaud Virginia’s effort to invest in broadband, but when compared to others states—such as Minnesota, which recently announced over $30 million to bring broadband to its rural areas—it doesn’t appear to be a top priority.

In an area ranked as the worst traffic hotspot in America, broadband could provide more people the opportunity to telework and take cars off the road. It could also encourage businesses and government agencies to move to the Fredericksburg area. An increase in access could positively impact our economic prosperity as well as our quality of life.

We need to increase dialogue about bringing Virginia and our region into the 21st century. A little over a hundred years after giving electric cooperatives the ability to deliver a need to families, we are presented with a similar conundrum: allow private industry to provide the service, or allow cooperatives and public utilities to meet the public’s need.

Economy and education both depend upon an even playing field—and in today’s world, that means access to similar internet speeds available to those who live in large cities and their suhurbs. This is a legislative must for Virginia and the US as a whole.

Check back often at the TV, Internet, and Phone Blog for more about high-speed internet service in rural areas and a whole lot more.

Charter Spectrum Introduces New Router Improving Home Wi-Fi

Cable TV, high-speed internet, and landline phone provider Charter Communications has announced the release of its latest innovation, the Spectrum Wi-Fi router featuring 802.11ax technology to improve Wi-Fi coverage in the home. Charter is the first US-based company to use this next generation wireless technology in its home offerings. The announcement was made in an August 1 press release from the company’s Connecticut headquarters.

More from the company:

“Our new Spectrum Wi-Fi router with 802.11ax is the most advanced wireless router in the world and firmly positions Charter as the leader in advanced wireless solutions,” said Jim Blackley, Executive Vice President, Engineering and Information Technology for Charter Communications. “With multi-gigabit throughput, 802.11ax unleashes the full potential of Charter’s fiber-rich network, creating a better in-home and entertainment experience and further enabling next generation technologies such as virtual reality, augmented reality, and advanced IoT-enabled applications.”

Unlike previous Wi-Fi standards, 802.11ax was specifically designed to work in congested Wi-Fi environments, delivering our customers a better quality wireless experience on more connected devices, even in densely covered areas. With its support for broader coverage and especially with its time-scheduling features, 802.11ax begins to look more like cellular technology in terms of its efficiency and application sensitivity support. 802.11ax enhances the home Wi-Fi customer experience as the number of connected wireless devices continues to grow and today’s wireless networks are increasingly suffering from issues related to congestion and interference.

Charter is also developing a converged wireless router solution to be introduced in 2019 that will bring further enhancements to the Spectrum Wi-Fi router including the ability to utilize licensed spectrum and several IoT radio technologies into a single form factor design. These additions seek to Future Proof the router by maximizing the benefits of both unlicensed and licensed technologies inside the home. These advanced IoT radios will facilitate the adoption of future IoT applications that continue to revolutionize and enrich the lives of millions.

The new router will soon be available for Spectrum subscribers across the nation.

How to Watch the Stanley Cup Final Online with Spectrum Internet

The Stanley Cup Final is underway, with the Las Vegas Golden Knights, in their first year of existence, continuing their miraculous run to take a 1-0 lead over the Washington Capitals, a great story in their own right with Alexander Ovechkin making the final round for the first time in his storied career.

Here are the dates, times, and channel listings for the remaining games, beginning with tonight:

Game 2 (Las Vegas): Wednesday, May 30, 8 p.m. ET: NBC Sports Network

Game 3 (Washington): Saturday, June 2, 8 p.m. ET: NBC Sports Network

Game 4 (Washington): Monday, June 4, 8 p.m. ET: NBC

Game 5 (Las Vegas): Thursday, June 7, 8 p.m. ET: NBC

Game 6 (Washington): Sunday, June 10, 8 p.m. ET: NBC

Game 7 (Las Vegas): Wednesday, June 13, 8 p.m. ET: NBC

With many games on broadcast TV, you don’t need cable to see games 4-7 if you’re near a TV. But if you’re not near a TV and want to watch the games, you can watch online with a Spectrum cable TV subscription using NBC Sports Online. So whether you’re a Knights fan in Carson City, NV or a Caps fan in Maryland near DC, you can use Spectrum Internet, which provides high speeds for streaming, to access all the hard-hitting action. You won’t want to miss it.

How to Watch the NBA Finals Online with Spectrum Internet

The TV schedule for the NBA finals is set, with all games set to appear on ABC broadcast nationally across the United States. Once again, for the fourth year in a row, the Cleveland Cavaliers led by Lebron James will take on Steph Curry and the cast of future Hall of Famers known as the Golden State Warriors.

Here are the dates and times for the games:

Game 1 from Oakland: Thursday, May 31, 9 p.m. ET, ABC

Game 2 from Oakland: Sunday, June 3, 8 p.m. ET, ABC

Game 3 from Cleveland: Wednesday, June 6, 9 p.m. ET, ABC

Game 4 from Cleveland: Friday, June 8, 9 p.m. ET, ABC

Game 5* from Oakland: Monday, June 11, 9 p.m. ET, ABC

Game 6* from Cleveland: Thursday, June 14, 9 p.m. ET, ABC

Game 7* from Oakland: Sunday, June 17, 8 p.m. ET, ABC
* — if necessary

If you’re near a TV, seeing the game is no problem. But what if you want to watch the game on a tablet or your phone somewhere there isn’t a TV nearby? You can do that too with Spectrum Internet, any of the cable TV subscriptions available from Spectrum, and or the ESPN App. Whether you’re in Akron, Ohio, hometown of Lebron James, or near the Bay on the beach in Santa Cruz, CA, you don’t need a television to catch all the finals action. Whether the Warriors sweep or blow a 3-1 lead again, you’ll want to see each and every moment.